Terms of service

Terms of Service

  Last updated: March 2026

  These Terms of Service ("Terms") govern your use of the TVComet website (tvcomet.com) and your purchase of products from us. By using our site or
  placing an order, you agree to these Terms.

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  1. About Us
  TVComet is a UK-based online retailer specialising in televisions, with a focus on accessibility. All prices are displayed in pounds sterling
  (GBP) and are inclusive of VAT where applicable.

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  2. Ordering
  By placing an order, you confirm that you are at least 18 years old and that the information you provide is accurate and complete. An order
  confirmation email does not constitute acceptance of your order — acceptance occurs when we dispatch your item and send a dispatch confirmation.

  We reserve the right to cancel or refuse any order at our discretion, including in cases of pricing errors, suspected fraud, or stock
  unavailability. If we cancel your order, you will receive a full refund.

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  3. Pricing & Payment
  Prices are subject to change without notice. The price you pay is the price displayed at the time you place your order. We accept Visa,
  Mastercard, American Express, PayPal, Apple Pay, Google Pay, and Shop Pay. All payments are processed securely and we do not store card details.

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  4. Stock & Fulfilment
  We make every effort to maintain accurate stock levels. On rare occasions, an item may become unavailable after your order is confirmed. In such
  cases, we will notify you promptly and may source the product from an alternative authorised supplier to fulfil your order. If we are unable to
  source the item, you will receive a full refund. We will always keep you informed.

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  5. Shipping
  Please refer to our /policies/shipping-policy for full details on delivery times and costs.

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  6. Returns & Refunds
  Please refer to our /policies/refund-policy for full details.

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  7. Product Information & UAS Ratings
  We take care to ensure product descriptions and specifications are accurate. However, manufacturer specifications may change without notice. Our
  Universal Accessibility Score (UAS) ratings are based on our own independent assessment. They are provided for guidance purposes only and
  individual experiences may vary. UAS scores are not endorsed by or affiliated with any TV manufacturer.

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  8. Intellectual Property
  All content on this website — including text, images, the UAS rating system, logos, and design — is owned by or licensed to TVComet. You may not
  reproduce, distribute, or use any content without our written permission.

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  9. Limitation of Liability
  To the fullest extent permitted by law, TVComet's liability for any claim arising from your use of our site or purchase of our products is limited
   to the value of the order in question. We are not liable for indirect, incidental, or consequential losses.

  Nothing in these Terms affects your statutory rights as a consumer under UK law.

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  10. Privacy
  We take your privacy seriously. Please see our /policies/privacy-policy for details on how we collect, use, and protect your data.

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  11. Governing Law
  These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and
   Wales.

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  12. Changes to These Terms
  We may update these Terms from time to time. The date at the top of this page will reflect the most recent revision. Continued use of the site
  after changes are published constitutes acceptance of the updated Terms.

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  Contact
  If you have any questions about these Terms, please contact us via our /pages/contact.