Terms of service
Terms of Service
Last updated: March 2026
These Terms of Service ("Terms") govern your use of the TVComet website (tvcomet.com) and your purchase of products from us. By using our site or
placing an order, you agree to these Terms.
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1. About Us
TVComet is a UK-based online retailer specialising in televisions, with a focus on accessibility. All prices are displayed in pounds sterling
(GBP) and are inclusive of VAT where applicable.
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2. Ordering
By placing an order, you confirm that you are at least 18 years old and that the information you provide is accurate and complete. An order
confirmation email does not constitute acceptance of your order — acceptance occurs when we dispatch your item and send a dispatch confirmation.
We reserve the right to cancel or refuse any order at our discretion, including in cases of pricing errors, suspected fraud, or stock
unavailability. If we cancel your order, you will receive a full refund.
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3. Pricing & Payment
Prices are subject to change without notice. The price you pay is the price displayed at the time you place your order. We accept Visa,
Mastercard, American Express, PayPal, Apple Pay, Google Pay, and Shop Pay. All payments are processed securely and we do not store card details.
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4. Stock & Fulfilment
We make every effort to maintain accurate stock levels. On rare occasions, an item may become unavailable after your order is confirmed. In such
cases, we will notify you promptly and may source the product from an alternative authorised supplier to fulfil your order. If we are unable to
source the item, you will receive a full refund. We will always keep you informed.
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5. Shipping
Please refer to our /policies/shipping-policy for full details on delivery times and costs.
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6. Returns & Refunds
Please refer to our /policies/refund-policy for full details.
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7. Product Information & UAS Ratings
We take care to ensure product descriptions and specifications are accurate. However, manufacturer specifications may change without notice. Our
Universal Accessibility Score (UAS) ratings are based on our own independent assessment. They are provided for guidance purposes only and
individual experiences may vary. UAS scores are not endorsed by or affiliated with any TV manufacturer.
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8. Intellectual Property
All content on this website — including text, images, the UAS rating system, logos, and design — is owned by or licensed to TVComet. You may not
reproduce, distribute, or use any content without our written permission.
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9. Limitation of Liability
To the fullest extent permitted by law, TVComet's liability for any claim arising from your use of our site or purchase of our products is limited
to the value of the order in question. We are not liable for indirect, incidental, or consequential losses.
Nothing in these Terms affects your statutory rights as a consumer under UK law.
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10. Privacy
We take your privacy seriously. Please see our /policies/privacy-policy for details on how we collect, use, and protect your data.
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11. Governing Law
These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and
Wales.
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12. Changes to These Terms
We may update these Terms from time to time. The date at the top of this page will reflect the most recent revision. Continued use of the site
after changes are published constitutes acceptance of the updated Terms.
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Contact
If you have any questions about these Terms, please contact us via our /pages/contact.